SHIPPING

FREE SHIPPING1

We rely on our professional partners to do what they do best. Please use our shipping calculator to know more information about delivery times, costs and options for shipping your lovely matching outfits. Please keep in mind that it may take a little longer to get your order during holidays.

A continuación, tarifas de envío y tiempo de procesamiento estimados

Shipping Rates & Processing Time:

  • Free Standard shipping on orders of $50 or more.
  • Standard Delivery, 5-7 business day ($8). Ships within US.
  • Special Delivery, 2 business day ($24.99). Ships within the US only. Not available for Alaska, Hawaii, US Territories, APO/FPO/DPO addresses and P.O. boxes at this time
  • Los costos de envío pueden variar para compras superiores de 10 prendas.

Total delivery time includes processing and shipping time for your order.

RETURNS

Your satisfaction is our primary goal. Once you’ve received your order, we strongly encourage verifying content and trying each piece to ensure it fits properly. If you find something wrong with your order, you will have 30 consecutive calendar days, to request a return merchandize authorization (RMA). Before you make your purchase please carefully review our measurements table, our clothes may have a maximum variation of 1”.

Exchanges are allowed for ALL items, except personalized items.

Merchandize must be returned with NO signs or evidence of wear, stains, original tags and packaging along with the RMA. Upon receipt of your return, we will work as fast as possible to process your exchange / refund. Items that fail to meet RMA guidelines will become available for return at buyer’s expenses after notification is sent to e-mail address used to process order.

We recommend using shipping method with tracking service available to ensure package arrives to our return facility. Without proof of delivery we will not be able to assist your request.

Please note that shipping cost will be deducted from your payment, except for warranty related claims, like defective or incorrectly shipped items.

Recuerde que, para procesar el envío de devolución, debe contactarnos a través de customerservices@clothesmates.com y le indicaremos los pasos a seguir, se requiere tener los datos de su factura. No aceptamos el paquete de devolución sin contactarnos.

All sales are final; we cannot cancel orders once they have been shipped.